iSE Voice
A virtual assistant that answers questions and handles requests by phone, 24/7.
For businesses and public agencies that answer the same questions by phone every day. iSE Voice works as a virtual assistant on your hotline: it answers questions about services, procedures, fees and regulations from your own documents, and completes requests such as bookings and appointments in your systems.
What it does
A virtual assistant on your phone line: it answers questions, takes care of requests, and knows when to bring in your team.
24/7 call handling
Receive calls during busy periods and outside business hours.
Answers questions on services and procedures
Explains services, procedures, fees and rules using your own FAQs and documents.
Natural voice conversations
Understand intent and keep context across multi-turn calls.
Task completion
Make, change or cancel reservations and appointments.
Business-system integration
Connect to reservation, scheduling and CRM systems.
Human handoff
Transfer complex requests to staff with the conversation context.
Call insights
Track outcomes to understand customer demand and service patterns.
Answering the same patient calls all day?
Tell us what your customers usually ask and we will show you a live demo call.
Hear a demo callHow teams use it
Example: a clinic hotline.
Questions before a visit
Patients ask about prices, opening hours and how to prepare for a test. The assistant answers from the clinic’s own guide.
Appointment booking
Patients book, reschedule or cancel at any hour, and the schedule updates without the front desk lifting a phone.
Handoff to medical staff
Questions about symptoms or test results go to a nurse or doctor, with a summary of the call.
The same assistant works for restaurants, customer service desks and public service hotlines.